Privacy Policy
Effective Date: 20/07/2025
At Tiktak Garage Repair, your privacy is very important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our services, whether through our website, by phone, by email, or in person at our location in Houston, TX.
Information We Collect
We may collect the following types of personal information when you contact us or use our services:
- Contact Information: Name, phone number, email address, and home address.
- Service Information: Details related to your garage repair needs, service requests, and appointment history.
- Payment Information: Billing details (processed securely via third-party providers – we do not store sensitive payment card information).
- Technical Information: If you use our website, we may collect non-identifying information such as IP address, browser type, and browsing activity for security and analytics purposes.
How We Use Your Information
We use the information collected for purposes including:
- Scheduling and providing garage repair services.
- Responding to inquiries via phone, email, or in person.
- Processing payments and sending invoices.
- Sending appointment reminders, service updates, and promotional offers (with your consent).
- Improving our website, services, and customer support.
- Complying with legal obligations.
Information Sharing
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- With trusted service providers who assist us in operating our business (e.g., payment processors).
- When required by law, regulation, or legal process.
- To protect our rights, safety, or property, or that of our customers.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While no method of data transmission or storage is 100% secure, we strive to use industry-standard practices to safeguard your information.
Your Privacy Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request corrections or updates to your personal information.
- Opt out of receiving marketing communications at any time.
To exercise these rights, please contact us using the details below.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:
Tiktak Garage Repair
- Address: 8787 Brae Acres Rd, Houston, TX 77074
- +1 (832) 244-0692
- tiktakgaragerepair@gmail.com
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated policy will be posted on our website with the revised effective date.